State Farm® Insurance Agent Randy Casey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
celina Sultan
October 20, 2026
"One star is to much!! They lied and had me move my car from a repair shop I originally drove it too, because they said that repair shop wasn't in their network, so I had to drive my car to the dealership because they were in their network and they charged over 3000.00 Just for labor alone, all together for a bumper and tail light over 5000.00 I said I wanted a state farm agent to I.P my car and i drove my car back to where I originally had it to get a second opinion and have an all state agent to I P my car before declaring my car a total loss and closing my claim! They didn't even allow me to get a second opinion from the repair shop I originally had it. They hurry up and closed my claim. They didn't allow me to get a second opinion. They even lied about the blue book value of my car, they said it was only worth 4000. Blue book value is 6500.00. I paid state farm for full coverage even tho my car is paid in full! And I never missed a payment! They're trying to pressure me to turn over my title for my car! When all my car needs is a bumper and Tail light!!! I truly regret leaving Hartford Insurance, now I have to pay more money to get a lawyer!!! Unbelievable smh 😡"
"Sorry to hear about your experience. We have tried to pull you up and can’t find you as a customer in my Baytown or La Porte offices and have no way to reach out to you. There are some other options like owner retaining car if declared total loss. If you will contact my office at 281-471-0160, we can help locate your insurance policy and discuss your options. If you have your State Farm claim number, we can use that also. Randy Casey State Farm Agent"
Kathryn Bertram
October 19, 2026
"Jessica, very helpful and informative!!"
"Hi Kathryn, thank you for the kind words! We’re so glad Jessica was helpful and informative. We’ll be sure to share your feedback with her. We appreciate your review! Randy"
Madelyn Aranda
October 16, 2026
"Yara made switching over to State Farm extremely quick and super easy to understand. Thank you for helping me find insurance that was affordable!"
"Thank you for the kind words, Madelyn! We’re so glad Yara made your switch to State Farm quick and easy, and helped you find affordable coverage. We appreciate your trust and are happy to help! — Randy and the team"
P G
October 10, 2026
"Yara, was an excellent help with getting insurance! She thoroughly gave me details on my pricing, coverage, and made purchasing easy! Highly recommend going with her for your future insurance policies! 👍🏽"
"Thank you for the wonderful review, PG! We’re so glad Yara made the process easy and clearly explained your pricing and coverage options. We appreciate your recommendation and are happy to help with your insurance needs anytime!
—Randy and the team"
Deanna Miller
October 8, 2026
"Very sweet, pretty young Ladies Nadia and Nadia were great came in today on the eighth wham Bam thank you ma’am In-N-Out I’m done and I enjoyed it all no hiccups or nothing thank you Jesus I thank them for their time Their thoughtfulness about my policy . You have a nice office and everybody’s nice here. Thank you so much for being here. I’ll stay at State Park."
"Thank you so much, Deanna! We’re delighted Nadia made your visit easy and enjoyable. We appreciate your kind words about our team and office, and we’re grateful you chose us to help with your policy. We’re here whenever you need us! Randy"
Robbie Headrick
October 7, 2026
"Excellent Customer Service! Very courteous and friendly."
"Hi Robbie, thank you for the kind words! We’re glad you had such a positive experience. We appreciate your support and hope to see you again soon! — Randy"
Ed Calvo
October 2, 2026
"Nadia was able to take care of my issues with separate policies. She was very professional and friendly."
"Hi Ed, thank you for your kind review! We’re glad Nadia was able to help with your insurance policies and make the process a positive one. We’ll be sure to share your compliments with her. We appreciate your business! —Randy"
Rodriguez Ony Rivera
September 29, 2026
"Muy buena attention muy amable el personal"
" ¡Hola Rodriguez! Muchas gracias por tu comentario. Nos alegra muchísimo saber que recibiste muy buena atención y que el personal fue amable. ¡Te esperamos de nuevo pronto! Randy
Hi Rodriguez! Thank you so much for your comment. We’re thrilled to hear you received great service and that our staff was friendly. We look forward to seeing you again soon! Randy"
Noemi Amaya
September 29, 2026
"By far, Cheyla and everyone at this location has been such a blessing! If you dont have a rapport with ur agent-ur doing it wrong. Cheyla is our AI muse for auto insurance . She takes time to send reminders , actually connect, knows ur file, and builds relationship she takes time to help me stay on track with discounts, enrollments, beacons, etc."
"Hi Noemi! Thank you so much for your review. We’re truly grateful to hear that Cheyla and everyone at this location have been such a blessing for you. We appreciate you highlighting Cheyla's dedication—she takes the time to send reminders, actually connect with you, knows your file, and builds a strong relationship. She also helps you stay on track with discounts, enrollments, beacons, and more. Thank you for your trust—we look forward to seeing you again soon! Randy"
David Cain
September 21, 2026
"Nadia did awesome job setting up everything for me, highly recommended."
"Hi David, thank you for the wonderful review! We’re so glad Nadia did an awesome job setting everything up for you. We really appreciate your recommendation and look forward to helping you with anything you need. — Randy"
Miguel Garcia
September 18, 2026
"Perfect"
"Hi Miguel — thank you for the perfect review! We’re glad we could help, and we appreciate your trust in our office. If you ever need anything, we’re here. Thanks again! Randy"
Deborah Mcfarland
September 17, 2026
"Jessica was very patient and kind. Great doing business with Jessica and this office."
"Hi Deborah — thank you for the kind review! We’re so glad Jessica was patient and kind, and we appreciate you choosing our office. It means a lot to hear you had a great experience—thanks again! Randy"
Adam Clarke
September 15, 2026
"Nadia was awesome! Thanks guys!"
"Hi Adam — thank you for the great review! We’re so glad Nadia was able to help, and we truly appreciate your kind words. Thanks again! Randy"
Monica Garza
September 15, 2026
"I had the pleasure of Yara Torres answering my call. She was very kind, thorough and very helpful. Great communication with business is sometimes hard to find or all AI. Thank you Yarra for your excellent customer service from me and my daughter!"
"Hi Monica — thank you so much for the wonderful review! We’re thrilled to hear that Yara took such great care of you and your daughter. Her kindness, thoroughness, and communication are exactly what we aim for, and we’ll be sure to pass along your compliments to her. Thanks again for trusting us! Randy"
Jacob Flores
September 11, 2026
"Simple & straightforward."
"Hi Jacob — thank you for the review! We’re glad you found everything simple and straightforward. If you ever need anything, we’re here to help. Thanks again! Randy"
Hamid Qawi
September 8, 2026
"From Brooklyn NY I was searching for car insurance in Houston TX I received a call from Albe Dela Garza .This outstanding woman really professional she welcome me with some much information she is very patient and knowledgeable.I am happy with this insurance company thanks to Albe Dela Garza outstanding job"
"Thank you for the great review Hamid and glad to hear Albe was able to help you with your car insurance. Able will be happy to hear that her patients and knowledge was beneficial to you. Randy"
Ava Galt
August 26, 2026
"Janae was very patient and understanding and knowledgeable !! I recommend a raise for her!"
"Hi Ava, thank you so much for the wonderful feedback! We’re delighted to hear Janae was patient, understanding, and knowledgeable. We’ll definitely let her know—and we appreciate your recommendation! Randy"
Zhan
August 20, 2026
"Thank you Nadia Navejar for setting up my account. It was easy and fast."
"Hi Zhan — thank you for the wonderful review! We’re so glad Nadia Navejar was able to set up your account quickly and make the process easy. We truly appreciate your support, and we’re here if you need anything else. Randy State Farm Agent, here for your insurance and financial needs."
Belen Aranzeta
August 19, 2026
"Great office and grateful for State Farm. I left and now happy to back! Nadia assisted me with auto and renters. Happy customer here. 100% recommend"
"Hi Belen — thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with us and that you’re happy to be back. It means a lot that Nadia was able to assist you with your auto and renters needs—she’ll be so glad to hear your kind words.
We truly appreciate your support of State Farm and your recommendation. If you ever need anything, we’re here to help!
Randy"
Rebecca Abrego
August 15, 2026
"I recently switched from my previous State Farm agent of 12 years to Randy Casey, and I’m so glad I made the change. The office staff is truly amazing. Cheyla really took the time to really listen to me and understand my needs and circumstances. She explained everything clearly and in a way that I could actually understand, which made the entire process feel easy and comfortable.
What I appreciated most was that I never felt like I was being sold something I didn’t need or taken advantage of. Cheyla made adjustments based on what truly fit my situation and made sure my best interests and needs were being met.
I highly recommend this agent to anyone looking for someone who is knowledgeable, trustworthy, patient, and genuinely cares about their clients. It’s refreshing to work with someone who puts the customer first!"
"Rebecca, thank you so much for your thoughtful 5-star review. I truly appreciate you trusting me with your insurance after 12 years with your previous agent—welcome to the team!
I’m also glad to hear how much Cheyla’s listening, clear explanations, and support meant to you throughout the process. Our goal is to make sure you never feel pressured into anything you don’t need, and that we’re always working in your best interest.
And for anyone who’s considering a review of their coverage or shopping around—if it makes sense, we’d be honored to help. Thanks again for recommending us, and for giving us the opportunity to serve you!
Thanks
Randy"
Jason Martinez
August 14, 2026
"Nadia was amazing"
"Hi Jason! Thank you so much for the 5-star review. We’re thrilled to hear you had a great experience—Nadia truly is amazing. We’ll be sure to pass along your kind words. We appreciate you choosing us! Randy"
amsojs
August 10, 2026
"Albe & Jenae are both so helpful! I truly appreciate everything they do for me. They both are always so kind & take care of any changes I may have with prompt efficiency."
"Thank you, amsojs! We’re grateful you took the time to share your experience. It means a lot to know Albe and Jenae have been kind, responsive, and great at taking care of your policy changes promptly. Randy"
L.Siobhan O'Sullivan
August 10, 2026
"Yara Torres was most helpful in getting me the best motorcycle coverage at the lowest possible price and I am more than pleased. Thinking of bringing my automobiles on as well. Is definitely use her for my insurance needs in the future. 5 stars!"
"Thank you so much for the wonderful review! We’re thrilled to hear that Yara was able to help you find the best motorcycle coverage at the lowest possible price. It means a lot that you’re happy with the result—and we’d be excited to help with your automobiles as well.
If you need anything in the future, we’re here for you. Thanks again for trusting us! ⭐️ Randy"
Lj Young
July 25, 2026
"I've been with State Farm for about a year or so now. I like the easy payment availability through the app. Jessica Cienega. at the Laporte location recently helped myself and my son with life insurance policies. Finding us the best price to fit our tight budgets and locking those prices in. She was professional, knowledgeable, patient, and an overall helpful agent to take this journey with. She also went above and beyond to get quotes for my other 4 young adult kids and my spouse. Jessica C. definitely went above and beyond."
"Hi Lj — thank you so much for taking the time to leave this review. We truly appreciate your trust in State Farm, and we’re glad to hear you’ve had a positive experience for the past year.
It means a lot that you found the app’s easy payment options helpful. We’re also thrilled that Jessica at our LaPorte location was able to assist you and your son with your life insurance policies—finding great pricing that fits your budget and locking those rates in. We’ll be sure to share your kind words with her, and we’re especially glad she could help with quotes for your spouse and other young adult kids as well.
Thanks again for choosing us—please don’t hesitate to reach out anytime if you need help with anything in the future.
Thanks
Randy Casey State Farm"
Jesse duncan
June 15, 2026
"Very helpful and easy to work with."
"Hi Jesse, thanks so much for the kind review! We’re really glad you found everything helpful and easy to work with. We truly appreciate your business and look forward to working with you again in the future! Randy"