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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Flores

September 11, 2026

5  out of  5
rating by Jacob Flores
"Simple & straightforward."
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Hamid Qawi

September 8, 2026

5  out of  5
rating by Hamid Qawi
"From Brooklyn NY I was searching for car insurance in Houston TX I received a call from Albe Dela Garza .This outstanding woman really professional she welcome me with some much information she is very patient and knowledgeable.I am happy with this insurance company thanks to Albe Dela Garza outstanding job"
We responded:
"Thank you for the great review Hamid and glad to hear Albe was able to help you with your car insurance. Able will be happy to hear that her patients and knowledge was beneficial to you. Randy"
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Ava Galt

August 26, 2026

5  out of  5
rating by Ava Galt
"Janae was very patient and understanding and knowledgeable !! I recommend a raise for her!"
We responded:
"Hi Ava, thank you so much for the wonderful feedback! We’re delighted to hear Janae was patient, understanding, and knowledgeable. We’ll definitely let her know—and we appreciate your recommendation! Randy"
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Zhan

August 20, 2026

5  out of  5
rating by Zhan
"Thank you Nadia Navejar for setting up my account. It was easy and fast."
We responded:
"Hi Zhan — thank you for the wonderful review! We’re so glad Nadia Navejar was able to set up your account quickly and make the process easy. We truly appreciate your support, and we’re here if you need anything else. Randy State Farm Agent, here for your insurance and financial needs."
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Belen Aranzeta

August 19, 2026

5  out of  5
rating by Belen Aranzeta
"Great office and grateful for State Farm. I left and now happy to back! Nadia assisted me with auto and renters. Happy customer here. 100% recommend"
We responded:
"Hi Belen — thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with us and that you’re happy to be back. It means a lot that Nadia was able to assist you with your auto and renters needs—she’ll be so glad to hear your kind words.

We truly appreciate your support of State Farm and your recommendation. If you ever need anything, we’re here to help!

Randy"
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Rebecca Abrego

August 15, 2026

5  out of  5
rating by Rebecca Abrego
"I recently switched from my previous State Farm agent of 12 years to Randy Casey, and I’m so glad I made the change. The office staff is truly amazing. Cheyla really took the time to really listen to me and understand my needs and circumstances. She explained everything clearly and in a way that I could actually understand, which made the entire process feel easy and comfortable.
What I appreciated most was that I never felt like I was being sold something I didn’t need or taken advantage of. Cheyla made adjustments based on what truly fit my situation and made sure my best interests and needs were being met.

I highly recommend this agent to anyone looking for someone who is knowledgeable, trustworthy, patient, and genuinely cares about their clients. It’s refreshing to work with someone who puts the customer first!"
We responded:
"Rebecca, thank you so much for your thoughtful 5-star review. I truly appreciate you trusting me with your insurance after 12 years with your previous agent—welcome to the team!

I’m also glad to hear how much Cheyla’s listening, clear explanations, and support meant to you throughout the process. Our goal is to make sure you never feel pressured into anything you don’t need, and that we’re always working in your best interest.

And for anyone who’s considering a review of their coverage or shopping around—if it makes sense, we’d be honored to help. Thanks again for recommending us, and for giving us the opportunity to serve you!

Thanks
Randy"
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Jason Martinez

August 14, 2026

5  out of  5
rating by Jason Martinez
"Nadia was amazing"
We responded:
"Hi Jason! Thank you so much for the 5-star review. We’re thrilled to hear you had a great experience—Nadia truly is amazing. We’ll be sure to pass along your kind words. We appreciate you choosing us! Randy"
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amsojs

August 10, 2026

5  out of  5
rating by amsojs
"Albe & Jenae are both so helpful! I truly appreciate everything they do for me. They both are always so kind & take care of any changes I may have with prompt efficiency."
We responded:
"Thank you, amsojs! We’re grateful you took the time to share your experience. It means a lot to know Albe and Jenae have been kind, responsive, and great at taking care of your policy changes promptly. Randy"
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L.Siobhan O'Sullivan

August 10, 2026

5  out of  5
rating by L.Siobhan O'Sullivan
"Yara Torres was most helpful in getting me the best motorcycle coverage at the lowest possible price and I am more than pleased. Thinking of bringing my automobiles on as well. Is definitely use her for my insurance needs in the future. 5 stars!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Yara was able to help you find the best motorcycle coverage at the lowest possible price. It means a lot that you’re happy with the result—and we’d be excited to help with your automobiles as well.

If you need anything in the future, we’re here for you. Thanks again for trusting us! ⭐️ Randy"
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Lj Young

July 25, 2026

5  out of  5
rating by Lj Young
"I've been with State Farm for about a year or so now. I like the easy payment availability through the app. Jessica Cienega. at the Laporte location recently helped myself and my son with life insurance policies. Finding us the best price to fit our tight budgets and locking those prices in. She was professional, knowledgeable, patient, and an overall helpful agent to take this journey with. She also went above and beyond to get quotes for my other 4 young adult kids and my spouse. Jessica C. definitely went above and beyond."
We responded:
"Hi Lj — thank you so much for taking the time to leave this review. We truly appreciate your trust in State Farm, and we’re glad to hear you’ve had a positive experience for the past year.

It means a lot that you found the app’s easy payment options helpful. We’re also thrilled that Jessica at our LaPorte location was able to assist you and your son with your life insurance policies—finding great pricing that fits your budget and locking those rates in. We’ll be sure to share your kind words with her, and we’re especially glad she could help with quotes for your spouse and other young adult kids as well.

Thanks again for choosing us—please don’t hesitate to reach out anytime if you need help with anything in the future.

Thanks
Randy Casey State Farm"
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Jesse duncan

June 15, 2026

5  out of  5
rating by Jesse duncan
"Very helpful and easy to work with."
We responded:
"Hi Jesse, thanks so much for the kind review! We’re really glad you found everything helpful and easy to work with. We truly appreciate your business and look forward to working with you again in the future! Randy"
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Tamera Garrett

June 4, 2026

5  out of  5
rating by Tamera Garrett
"Ms. Albe was very helpful through the process of getting our coverages started. She was able to get us a rate that was affordable. Thank you"
We responded:
"Hi Tamera — thank you so much for your Google review! We’re glad to hear that Ms. Albe was helpful throughout the process of getting your coverages started and was able to find an affordable rate for you. We truly appreciate your business and your kind words. If you ever need anything, we’re here to help! Randy"
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Mayra Gomez

May 17, 2026

5  out of  5
rating by Mayra Gomez
"Highly recommend! Very respectful, helping, nice and neat. Any concerns, answers are there. Love it! Yara is amazing"
We responded:
"Hi Mayra,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience and that Yara was able to assist you so well. Your kind words mean a lot to us, and we're always here to help with any questions or concerns you may have. Looking forward to serving you again!

Best regards,
Randy"
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Judy Noyola

May 15, 2026

5  out of  5
rating by Judy Noyola
"Play the lady who attended me she was so sweet so nice and very helpful"
We responded:
"Thank you for taking time to tell us about your experience with our office and glad to hear the team was respectful and took the time to take care of your insurance needs. Randy "
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Destiny Mallett

April 29, 2026

5  out of  5
rating by Destiny Mallett
"I had a great experience working with Cheyla at State Farm. She’s incredibly reliable, attentive, and brings a positive energy to everything she does. What really stands out is her ability to listen carefully and respond thoughtfully, making every interaction smooth and stress-free.

Cheyla is detail-oriented without losing sight of the bigger picture, and she consistently follows through on her commitments. She took the time to explain things clearly and made sure I felt confident in every decision, which really speaks to her professionalism and care.

She also has a natural way of making people feel comfortable and valued, creating a welcoming and trustworthy environment. Whether handling questions or providing guidance, she does it with patience and expertise.

I would absolutely recommend Cheyla at State Farm to anyone looking for dependable, knowledgeable, and genuinely helpful service."
We responded:
"Hi Destiny,

Thank you so much for sharing your wonderful experience with Cheyla! We’re delighted to hear that her reliability, attentiveness, and positive energy made such a great impression. Cheyla truly values listening carefully and providing thoughtful guidance to ensure every interaction is smooth and stress-free.

It’s fantastic to know she helped you feel confident in your decisions by explaining everything clearly and following through on her commitments. Creating a welcoming and trustworthy environment is something we strive for, and your kind words mean a lot to us.

We really appreciate your recommendation and look forward to continuing to provide you with dependable and knowledgeable service in the future!

Best regards,
Randy"
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Abraham Abrego

April 29, 2026

5  out of  5
rating by Abraham Abrego
"I had a great experience working with Cheyla Abrego! She helped me get life insurance through State Farm and made the whole process simple and stress-free. She was very knowledgeable, patient, and took the time to explain all my options so I could choose what was best for me.

If you’re looking for someone who truly cares and goes above and beyond, I highly recommend Cheyla. Excellent service all around!"
We responded:
"Hi Abraham,

Thank you so much for your wonderful review! We’re glad to hear that Cheyla Abrego made your life insurance experience simple and stress-free. She truly cares about helping our clients find the best options, and it’s great to know her knowledge and patience made a difference for you.

We appreciate your recommendation and are here anytime you need us!

Best regards,
Randy"
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James Lattner

April 27, 2026

5  out of  5
rating by James Lattner
"They were able to provide insurance for my rental property when no one else would"
We responded:
"Hi James,

Thank you so much for your kind words! We're thrilled to hear that we could provide insurance for your rental property when others couldn't. It's always our goal to help our clients find the right coverage, no matter the challenge. Please don't hesitate to reach out if you need anything else in the future!

Best regards,
Randy"
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Shelia Ebrom

April 8, 2026

5  out of  5
rating by Shelia Ebrom
"Fast and efficient quote at a good price. Great customer service. Jessica is always willing to help when I have questions. Been with this agency several years."
We responded:
"Hi Shelia,

Thank you for your continued trust and loyalty over the years! We’re glad to hear that Jessica has been helpful and that you’ve had a positive experience with our fast, efficient service and competitive pricing. We truly appreciate your kind words and look forward to assisting you for many more years to come!

Best regards,
Randy"
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Frank Rodriguez

April 8, 2026

5  out of  5
rating by Frank Rodriguez
"Jessica Cienega helped me secure life insurance coverage and also found me a great deal on auto insurance. She was friendly, transparent, and honest throughout the entire process. I highly recommend her services."
We responded:
"Hi Frank,

Thank you so much for your kind words! We're thrilled to hear that Jessica was able to help you secure life insurance coverage and find a great deal on auto insurance. She truly values being friendly, transparent, and honest with all our clients. Your recommendation means a lot to us, and we're here anytime you need assistance in the future!

Best regards,
Randy"
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Noe Ponce

April 7, 2026

5  out of  5
rating by Noe Ponce
"This is my second year working with Albe. I can honestly say. She's amazing, there is zero hassle when it comes to her. She gets the best rates. There isn't any back and forth just straight to the task at hand and a great solution every time. I highly recommend you go with her for all your insurance needs. You definitely won't be disappointed."
We responded:
"Hi Noe,

Thank you so much for your kind words and continued trust over these past two years! It’s wonderful to hear that working with Albe has been such a seamless and positive experience for you. We truly appreciate your recommendation and are always here to provide the best solutions for your insurance needs. Looking forward to continuing to serve you!

Best regards,
Randy"
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Sendy Salinas

April 7, 2026

5  out of  5
rating by Sendy Salinas
"Albe De La Garza has excellent 🤩🙌 customer service and the price of my auto insurance very affordable!
HAPPY Customer! 😊"
We responded:
"Hi Sendy,

Thank you so much for your kind words! We’re thrilled to hear that Albe De La Garza provided excellent customer service and that you found your auto insurance affordable. Your happiness means a lot to us! If you ever need anything else, don’t hesitate to reach out.

Drive safe and take care!
– Randy

"
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C B

April 6, 2026

5  out of  5
rating by C B
"Albe set me up with renters and explore options to bundle with my auto. She was thorough with explaining my policy and coverages. The entire staff at Randy’s office are always helpful and kind."
We responded:
"Hi C B,

Thank you for your kind words and for trusting Albe and our team with your insurance needs. We’re glad to hear that Albe was able to thoroughly explain your policy and help you explore bundling options. Providing helpful and attentive service is very important to us, and your feedback means a lot. Please don’t hesitate to reach out if you need anything in the future.

Best regards,
Randy"
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Amanda McBroome

April 3, 2026

5  out of  5
rating by Amanda McBroome
"I worked with Cheyla to get new auto and renters insurance and she made the process so easy! It was affordable and it feels good to have coverage from a reputable place like State Farm. Thank you Cheyla!"
We responded:
"Hi Amanda,

Thank you so much for your kind words! We’re thrilled to hear that Cheyla made the process easy and that you’re happy with your new auto and renters insurance. Providing affordable coverage from a trusted company like State Farm is what we strive for, and it means a lot to know you feel confident and protected. If you ever need anything else, don’t hesitate to reach out!

Thanks again,
Randy and the team"
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Camden Saenz

March 24, 2026

5  out of  5
rating by Camden Saenz
"Yara was great, Very helpful 👍"
We responded:
"Hi Camden,

Thank you for your kind words! We're glad to hear that Yara was helpful and made a positive impression. We appreciate your feedback and hope to assist you again soon!

Best,
Randy"
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Chelsea Marie

March 18, 2026

5  out of  5
rating by Chelsea Marie
"Jenae is the best! She reached out to me to lower my insurance and she was able to lower it by $60! She was very patient with me as I was indecisive but the sweetest thing and so helpful!!"
We responded:
"Hi Chelsea,

Thank you so much for your kind words! We're thrilled to hear that Jenae was able to help lower your insurance by $60 and that she provided patient and sweet support throughout the process. We’re lucky to have Jenae on our team, and it’s wonderful to know she made such a positive impact for you. If you ever need anything else, please don’t hesitate to reach out!

Best regards,
Randy

"